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Device Action Commands

This guide outlines the available Action Commands for each supported platform — Android Edge, Android Enterprise, iOS, and Windows — detailing their functions and providing step-by-step instructions. It is designed to help IT administrators quickly identify, locate, and execute the appropriate command for tasks such as moving devices between fleets, forcing check-ins, rebooting, locking, wiping, and more.

Key Benefits

  • Centralized Control – Manage multiple devices simultaneously from a single dashboard.
  • Enhanced Security – Enforce policies remotely (e.g., wipe or unenroll lost devices).
  • Streamlined Management – Simplify fleet organization and device lifecycle processes.
  • Flexible Updates – Automate agent updates or perform manual interventions as needed.
  • Bulk Operations – Execute mass actions like renaming via CSV files.

Step 1 - Trigger Device Action Commands

  1. To use common device actions, first select the checkbox next to one or more devices.
  2. Once selected, the top toolbar will display the available action icons you can click to execute the desired command.

Step 2 - Device Action Commands

1. Android Edge

Icon Action Description
Export Device Location Logs Download device location history for auditing or tracking.
Move Device Reassign device(s) to another fleet.
Temporarily Exit Kiosk Mode Exit kiosk mode for 10 minutes.
Identify Device Trigger sound/vibration to locate a device.
Track Devices Increase GPS update frequency for 10 minutes.
Force Device Check-in Instantly sync the device with Springdel.
Download CSV for Bulk Renaming Generate a CSV template for mass renaming.
Clear Application Data & Cache Remove data and cache for specific apps.
Send Message Display a message on the device screen.
Add/Update Custom Note Add internal notes to the device record.
Unenroll Devices Remove devices from Springdel management.
Remove Devices Delete device records without wiping.
Reset Device Password Clear the device’s password.
Pause Agent Updates Temporarily stop Springdel agent updates.
Resume Agent Updates Resume automatic Springdel agent updates.
Remote Reboot Device(s) Restart devices remotely.
Remote Wipe Device(s) Factory reset devices remotely.
Remote Lock Device(s) Lock devices remotely to restrict access.
Launch App Remotely Start an app remotely by package ID.
Set Static IP Assign a static IP configuration to a device.
Lock Device Configuration Prevent profile/configuration changes.
Unlock Device Configuration Allow profile/configuration changes.

 


2. Android Enterprise

Icon Action Description
Move Device Reassign device(s) to another fleet.
Force Device Check-in Instantly sync the device with Springdel.
Download CSV for Bulk Renaming Generate a CSV template for mass renaming.
Add/Update Custom Note Add internal notes to the device record.
Unenroll Devices Remove devices from Springdel management.
Remove Devices Delete device records without wiping.
Remote Reboot Device(s) Restart devices remotely.
Remote Wipe Device(s) Factory reset devices remotely.
Reset Device Password Reset the device’s password remotely.
Remote Lock Device(s) Lock the device to prevent user access.

 


3. iOS

Icon Action Description
Export Device Location Logs Download device location history for auditing or tracking.
Move Device Reassign device(s) to another fleet.
Force Device Check-in Instantly sync the device with Springdel.
Download CSV for Bulk Renaming Generate a CSV template for mass renaming.
Unenroll Devices Remove devices from Springdel management.
Remove Devices Delete device records without wiping.
Disable Passcode Lock Temporarily remove passcode requirement.
Shut Down Device Power off devices remotely.
Set Device Name Assign a custom name to the device.
Set Wallpaper Apply image to Home Screen, Lock Screen, or both.
Track Device(s) Increase GPS update frequency for 10 minutes.
Add/Update Custom Note Attach internal notes to the device record.
Lost Mode Lock, locate, or send message to a lost device.
Remote Reboot Device(s) Restart devices remotely.
Remote Wipe Device(s) Factory reset devices remotely.
Remote Lock Device(s) Lock the device remotely to restrict access. 
/ Update iOS / Scan for OS Update Scan for updates and apply based on method.

 


4. Windows

Icon Action Description
Move Device Reassign device(s) to another fleet.
Force Device Check-in Instantly sync the device with Springdel.
Send Message Display a message on the device screen.
Unenroll Devices Remove devices from Springdel management.
Remove Devices Delete device records without wiping.
Remote Reboot Device(s) Restart devices remotely.
Remote Lock Device(s) Lock the device to prevent user access.

 


Best Practices & Tips

  • Double-Check Selections: Always verify devices before applying bulk actions.
  • Use Trusted Editors for CSVs: Edit only in Excel or Google Sheets to prevent file corruption.
  • Backup Before Critical Actions: For actions like remote wipe, ensure data backups are in place.
  • Tag Devices with Custom Notes: Use notes to track purpose, location, or assigned user.
  • Test on a Single Device First: Trial new commands before rolling out to the fleet.
  • Schedule Bulk Operations Off-Peak: Minimize user disruption during updates or reboots.
  • Use Force Check-in Strategically: Avoid unnecessary network load.
  • Resume Paused Updates Promptly : Keep agents updated for security compliance.
  • Lock or Enable Lost Mode Quickly: Secure data on missing devices immediately.
  • Follow Platform-Specific Rules: Prevent errors by applying only supported commands.