Skip to content
English
Customer portal
Go to springdel.com
  • There are no suggestions because the search field is empty.

SMTP Setup Guide - Gmail

This guide explains how to configure an SMTP (Simple Mail Transfer Protocol) connection in your Springdel console to enable outgoing emails — including system notifications, password resets, and alert messages.

Key Benefits

  • Secure Email Sending – Send system-generated emails through a trusted provider.
  • Customizable Identity – Use your own email domain or Gmail account.
  • Reliable Delivery – Ensure timely and successful delivery of automated messages.

Step 1 - Enter Connection Details

  1. Go to your tenant's Settings, then open the SMTP Settings tab.
  2. Fill in the following fields:
    • Connection Name
      Give your SMTP connection a clear, recognizable name (for example, Gmail SMTP).
      Example: Example SMTP
    • Server Address
      Enter the SMTP server address for your email provider.
      Example for Gmail: smtp.example.com
    • Port
      Specify the port number.
      Typical ports: 465 (SSL) or 587 (TLS/STARTTLS).
    • Use SSL
      Enable this toggle if your SMTP provider requires SSL for secure email sending.
      Important: For Gmail, SSL is recommended.
    • Authentication Type
      Select your authentication method — usually Basic for most SMTP providers.
    • Username
      Enter the full email address you want to send emails from.
      Example: yourname@example.com
    • Password
      For Gmail, it is strongly recommended to use an App Password instead of your main Gmail password — especially if you have two-factor authentication (2FA) enabled.
    • File Size Limit (Optional)
      Set a limit for attachment sizes if required.

Step 2 - Enter Sender Details

  1. Sender Email:
    The email address that will appear in the “From” field for all outgoing messages.
  2. Sender Name:
    A clear and professional display name that will appear as the sender in outgoing messages.

Step 3 - Test the Connection

Once all fields are complete:

  • Click Test Connection to verify that your SMTP settings are working properly.
  • If the test is successful, click Save to store your configuration.

How to Generate a Google App Password

  1. Sign in to your Google Account and go to Account Settings > Security.
  2. Under Signing into Google, select App Passwords.
  3. You may be asked to verify your identity with your password or 2FA.
  4. Under Select the app and device, choose Mail for the app and Other (Custom name) for the device — give it a name like SMTP Connection.
  5. Click Generate.
  6. Google will display a 16-character App Password. Copy this password.
  7. Use this App Password as your SMTP password in the connection settings.

Important: Do not share this password. If needed, you can revoke it anytime from your Google Account.


Best Practices & Tips

  • Use App Passwords for Gmail: Always generate a Google App Password instead of using your main Gmail password, especially if 2FA is enabled.
  • Enable SSL or TLS: Use SSL (Port 465) or TLS/STARTTLS (Port 587) to ensure secure email transmission.
  • Test Before Going Live: Use the Test Connection function to verify settings before enabling SMTP for production use.
  • Limit File Size for Attachments: Configure a file size limit to prevent failed email sends due to oversized attachments.