--- title: Setting Up Two-Factor Authentication (2FA) description: Two-Factor Authentication (2FA) adds an extra layer of security to your Springdel account. When 2FA is enabled, you'll log in with your password plus a verification code from your mobile authenticator app. --- [Skip to content](https://learn.springdel.com/knowledge/setting-up-two-factor-authentication-2fa#main-content) [![Springdel Logo](https://learn.springdel.com/hs-fs/hubfs/SpringdelLogo-med2.png?width=138&height=30&name=SpringdelLogo-med2.png)](https://learn.springdel.com/knowledge?hsLang=en) - [Home](https://www.springdel.com/) - [Blog](https://blog.springdel.com/blog) Open main navigation Close main navigation - [Home](https://www.springdel.com/) - [Blog](https://blog.springdel.com/blog) - [Customer Portal](https://pages.springdel.com/support) [Customer Portal](https://pages.springdel.com/support?hsLang=en) Welcome. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://learn.springdel.com/knowledge?hsLang=en) 2. [Springmatic Overview](https://learn.springdel.com/knowledge/springmatic-overview?hsLang=en) 3. [Sign-in Options](https://learn.springdel.com/knowledge/springmatic-overview?hsLang=en#sign-in-options) # Setting Up Two-Factor Authentication (2FA) ## Two-Factor Authentication (2FA) adds an extra layer of security to your Springdel account. When 2FA is enabled, you'll log in with your password plus a verification code from your mobile authenticator app. --- ### **Key Benefits** - **Prevents Unauthorized Access** – Even if your password is stolen, 2FA keeps your account secure. - **Backup Codes for Recovery** – Regain access even if your phone or app is lost. - **Flexible App Support** – Works with popular authenticator apps like Google Authenticator, Authy, and more. --- ### **Step 1 - How to Enable 2FA** ![](https://learn.springdel.com/hs-fs/hubfs/image-png-Aug-08-2025-11-25-17-2408-AM.png?width=670&height=343&name=image-png-Aug-08-2025-11-25-17-2408-AM.png) 1. **Log in** to your Springdel console. 2. Click on **Settings** located in the bottom-left corner of the dashboard. 3. In the **Settings** page, select the **Preferences** tab. 4. Scroll down to the **Two-Factor Authentication** section. 5. Click the toggle to **Enable Two-Factor Authentication**. 6. A window will appear with a QR code: - Open your authenticator app (e.g., Google Authenticator, Authy). - Scan the displayed QR code or manually enter the provided code. - Your app will now show a 6-digit verification code. 7. Enter this verification code in the provided field and click **Verify**. 8. Once verified, you'll see **backup codes**. These codes help you log in if you lose access to your authenticator app. --- ### **Step 2 - Logging in with 2FA** ![](https://learn.springdel.com/hs-fs/hubfs/image-png-Aug-08-2025-11-26-06-8479-AM.png?width=670&height=343&name=image-png-Aug-08-2025-11-26-06-8479-AM.png) When you log in next time: 1. Enter your username and password as usual. 2. You'll be prompted to enter the **6-digit authentication code** from your authenticator app. 3. Optionally, select "Remember this device for 7 days" to reduce frequent verification on trusted devices. 4. If you can't access your authenticator app, click **"Don't have an authenticator device?"** and use a backup code instead --- ### **Step 3 - Using Backup Codes** ![](https://learn.springdel.com/hs-fs/hubfs/image-png-Aug-08-2025-11-26-13-8872-AM.png?width=670&height=343&name=image-png-Aug-08-2025-11-26-13-8872-AM.png) If you're unable to access your authenticator app: 1. Select **"Don't have an authenticator device?"** at the login prompt. 2. Enter one of your saved **backup codes** and click **Verify**. --- ### **Step 4 - Regenerating Backup Codes** ![](https://learn.springdel.com/hs-fs/hubfs/image-png-Aug-08-2025-11-26-23-9742-AM.png?width=670&height=343&name=image-png-Aug-08-2025-11-26-23-9742-AM.png) If you lose your backup codes or want new ones: 1. Go to **Settings \> Preferences**. 2. Under **Two-Factor Authentication**, click **Regenerate Backup Codes**. 3. Save your new backup codes securely. 4. Now, every time you log in, you'll enter your password plus a unique code from your authenticator app, making your account safer. --- ### **Best Practices & Tips** - **Use a Trusted Authenticator App**: Choose reliable apps such as *Google Authenticator*, *Authy*, or *Microsoft Authenticator* for better security. - **Secure Your Backup Codes**: Store backup codes in a **safe, offline location** (e.g., encrypted password manager or printed copy in a secure place). - **Regenerate Backup Codes After Use**: If you use a backup code or suspect it’s exposed, generate a fresh set immediately. - **Update 2FA When Changing Devices**: If you get a new phone, transfer your authenticator account before resetting or disposing of your old device. - **Test Before Relying on 2FA**: After enabling, log out and back in to confirm your setup works properly. - [Springmatic Overview](https://learn.springdel.com/knowledge/springmatic-overview?hsLang=en#main-content) - [Alerts](https://learn.springdel.com/knowledge/springmatic-overview?hsLang=en#alerts) - [Dashboard](https://learn.springdel.com/knowledge/springmatic-overview?hsLang=en#dashboard) - [File Management](https://learn.springdel.com/knowledge/springmatic-overview?hsLang=en#file-management) - [Sign-in Options](https://learn.springdel.com/knowledge/springmatic-overview?hsLang=en#sign-in-options) - [Type of OS](https://learn.springdel.com/knowledge/springmatic-overview?hsLang=en#type-of-os) - [User & Group Management](https://learn.springdel.com/knowledge/springmatic-overview?hsLang=en#user-group-management) - [Android Edge](https://learn.springdel.com/knowledge/android-edge?hsLang=en#main-content) - [Enrollment](https://learn.springdel.com/knowledge/android-edge?hsLang=en#enrollment) - [Profile Options](https://learn.springdel.com/knowledge/android-edge?hsLang=en#profile-options) - [Miscellaneous](https://learn.springdel.com/knowledge/android-edge?hsLang=en#miscellaneous) - [Android Enterprise](https://learn.springdel.com/knowledge/android-enterprise?hsLang=en#main-content) - [Enrollment](https://learn.springdel.com/knowledge/android-enterprise?hsLang=en#enrollment) - [Profile](https://learn.springdel.com/knowledge/android-enterprise?hsLang=en#profile) - [iOS](https://learn.springdel.com/knowledge/ios?hsLang=en#main-content) - [Enrollment](https://learn.springdel.com/knowledge/ios?hsLang=en#enrollment) - [Profile](https://learn.springdel.com/knowledge/ios?hsLang=en#profile) - [Windows](https://learn.springdel.com/knowledge/windows?hsLang=en#main-content) - [Enrollment](https://learn.springdel.com/knowledge/windows?hsLang=en#enrollment) - [Troubleshooting](https://learn.springdel.com/knowledge/troubleshooting?hsLang=en#main-content) - [Android Edge](https://learn.springdel.com/knowledge/troubleshooting?hsLang=en#android-edge) - [Tickets](https://learn.springdel.com/knowledge/troubleshooting?hsLang=en#tickets) - [Support](https://learn.springdel.com/knowledge/support?hsLang=en) [![Chill listening crop-3](https://learn.springdel.com/hs-fs/hubfs/springdel-blue-large.png?width=106&height=24&name=springdel-blue-large.png "Chill listening crop-3")](https://learn.springdel.com/knowledge?hsLang=en) Springmatic Knowledge Base Copyright © 2026, Springdel Technologies