Setting Up Two-Factor Authentication (2FA)
Two-Factor Authentication (2FA) adds an extra layer of security to your Springdel account. When 2FA is enabled, you'll log in with your password plus a verification code from your mobile authenticator app.
Key Benefits
- Prevents Unauthorized Access – Even if your password is stolen, 2FA keeps your account secure.
- Backup Codes for Recovery – Regain access even if your phone or app is lost.
- Flexible App Support – Works with popular authenticator apps like Google Authenticator, Authy, and more.
Step 1 - How to Enable 2FA
- Log in to your Springdel console.
- Click on Settings located in the bottom-left corner of the dashboard.
- In the Settings page, select the Preferences tab.
- Scroll down to the Two-Factor Authentication section.
- Click the toggle to Enable Two-Factor Authentication.
- A window will appear with a QR code:
- Open your authenticator app (e.g., Google Authenticator, Authy).
- Scan the displayed QR code or manually enter the provided code.
- Your app will now show a 6-digit verification code.
- Enter this verification code in the provided field and click Verify.
- Once verified, you'll see backup codes. These codes help you log in if you lose access to your authenticator app.
Step 2 - Logging in with 2FA
When you log in next time:
- Enter your username and password as usual.
- You'll be prompted to enter the 6-digit authentication code from your authenticator app.
- Optionally, select "Remember this device for 7 days" to reduce frequent verification on trusted devices.
- If you can't access your authenticator app, click "Don't have an authenticator device?" and use a backup code instead
Step 3 - Using Backup Codes
If you're unable to access your authenticator app:
- Select "Don't have an authenticator device?" at the login prompt.
- Enter one of your saved backup codes and click Verify.
Step 4 - Regenerating Backup Codes
If you lose your backup codes or want new ones:
- Go to Settings > Preferences.
- Under Two-Factor Authentication, click Regenerate Backup Codes.
- Save your new backup codes securely.
- Now, every time you log in, you'll enter your password plus a unique code from your authenticator app, making your account safer.
Best Practices & Tips
- Use a Trusted Authenticator App: Choose reliable apps such as Google Authenticator, Authy, or Microsoft Authenticator for better security.
- Secure Your Backup Codes: Store backup codes in a safe, offline location (e.g., encrypted password manager or printed copy in a secure place).
- Regenerate Backup Codes After Use: If you use a backup code or suspect it’s exposed, generate a fresh set immediately.
- Update 2FA When Changing Devices: If you get a new phone, transfer your authenticator account before resetting or disposing of your old device.
- Test Before Relying on 2FA: After enabling, log out and back in to confirm your setup works properly.