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Kiosk Mode

Kiosk Mode in Springdel allows administrators to lock Android Enterprise devices to specific apps or configurations. This is ideal for devices used in retail, warehouses, public kiosks, or enterprise environments where you need to limit user access, prevent accidental changes, and maintain consistent device behavior.

Key Benefits

  • Device Lockdown – Restrict devices to business-critical apps.
  • Enhanced Security – Prevent tamperin g with password-protected exits.
  • Performance Control – Block unnecessary apps while allowing essential background services.
  • Custom Branding – Apply wallpapers and display device metadata.
  • Flexible User Interface – Choose between single-app, multi-app, or enhanced multi-app layouts.

Step 1 - Access the Kiosk Menu

  1. Log in to your Springdel console.
  2. Navigate to the Profiles section from the left-hand menu.
  3. Click the “Create New Profile +” button and select Android Enterprise as the device type.
  4. In the profile sidebar, click Kiosk and toggle the Kiosk Mode Enabled switch to On.

Step 2 - Select App Mode

1. Single App Mode

  • Purpose: Locks the device to a single application.
  • Use case: When a device should only run one specific app, e.g., a scanner app in a warehouse or a POS app in a store.
  • Key features:
    • Disables navigation and status bar to prevent leaving the app.
    • Allows selective access to device settings if needed.
    • The device will always launch the selected app on startup.
  • Example: Device runs only the inventory management app from Google Play.

2. Multi App Mode

  • Purpose: Locks the device to a predefined set of apps.
  • Use case: When employees need access to multiple enterprise apps but should not access other device features.
  • Key features:
    • Apps are added through Applications → App Management in Springdel.
    • System navigation is limited to the selected apps.
    • Default Google Enterprise blue wallpaper is applied.
  • Example: Warehouse workers can access inventory, scanner, and messaging apps but cannot open social media or settings.

3. Enhanced Kiosk Mode (Recommended)

  • Purpose: Advanced multi-app kiosk mode with more customization and management options.
  • Use case: Recommended for multi-app environments where branding, layout, and additional restrictions are needed.
  • Key features:
    • Supports multiple apps added both in App Management and under My Kiosk Applications.
    • Allows custom banners, background images, and app display colors.
    • Option to show device identifiers like serial number, IMEI, or ICCID for quick device recognition.
    • Extra controls for system navigation, notifications, and device settings.
  • Example: Devices in a public kiosk with a custom launcher showing multiple apps for customers, with branding banners and controlled navigation.

Step 3 - Associate the Profile

  1. Once your profile is configured with the desired kiosk mode, associate the profile with the target fleet.
  2. Once associated, the kiosk mode will be deployed on all devices in that fleet according to the profile settings.

Best Practices & Tips

  • Maintain Version Control: Remove outdated application files from the console to prevent accidental deployment.
  • Test in Stages: Deploy apps to a small group of devices before performing a full rollout.
  • Verify Device Readiness: Check connectivity and available storage on target devices to ensure smooth installation.
  • Use Clear File Naming: Organize APKs with descriptive file names and folders for easier tracking.
  • Double-Check Package IDs Before Blacklisting: Prevent accidental blocking of essential apps.
  • Regularly Update Profiles: Keep profiles aligned with the latest app versions and policies.
  • Avoid Blacklisting Default Settings Apps: Blocking system settings apps can lock both users and administrators out of essential controls, potentially rendering the device unusable.