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Android Enterprise: Device Overview

Springdel’s Android Enterprise platform provides powerful, real-time control over enterprise Android devices. From application visibility to policy enforcement, the platform offers end-to-end management through a centralized console.

Key Benefits

  • Centralized Management – All critical device details are available in a single pane of glass.
  • Improved Troubleshooting – Logs, remote control, and hardware/software info simplify issue resolution.
  • Compliance Assurance – Profiles and policies assigned are clearly displayed for auditing.
  • Real-time Visibility – Location tracking and device status provide up-to-date operational awareness.

Core Management Areas

1. Overview Tab

In the Overview tab, you can view the complete device overview at a glance. This includes:

  • Device Enrollment Info: Displays the enrollment date, last online timestamp, and policy sync status.
  • Management Mode: Shows whether the device is managed under Device Owner or Profile Owner mode.
  • Operating System: Indicates the OS version (e.g., Android 14) and Android Device Policy version.
  • Update & Ownership Status: Displays whether the device is Up-to-Date and identifies the ownership type (e.g., Company Owned).
  • Build Information: Includes build number, kernel version, bootloader version, and Android build date.
  • Language & Enterprise Info: Shows the device’s default language (e.g., en-GB) and enterprise identifier if applicable.
  • Last Sync & Update Details: Tracks when the device was last updated and when policies were last synchronized.
  • Google Username: Lists the associated managed Google account or enterprise identifier.

2. Applications Tab

In the Applications tab, you can view all apps currently installed on the device, including:


  • Package ID and Label: Identifies the app (e.g., com.sec.android.app.myfiles – My Files).
  • Version & Latest Version Code: Current app version installed and latest available.

Note: This tab is ideal for auditing unauthorized apps or managing bloatware.


You can also take action on apps directly from this view. Follow these steps:

  1. Select the application by checking the box next to the app you want to manage (e.g., com.sec.android.app.myfiles).
  2. Choose an action by clicking the trash icon to uninstall the selected app, or click the clipboard icon to copy the package ID (e.g., com.sec.android.app.myfiles) for use in policies or scripts.

3. Profiles Assigned Tab

The Profiles Assigned tab shows all configuration profiles linked to the device:

  • Profile Name: E.g., Android Enterprise.
  • Created & Last Updated Date: Tracks when it was created and last published.
  • Version Tracking: Indicates whether the profile is on the latest version.
  • Policies Included: Enforces restrictions and app settings pushed via MDM.

Note: Profiles control the behavior and access policies of the device.

 


4. Logs Tab

The Logs tab contains one important subtabs:

  1. Device
    • Shows operational activity like "Forced check-in" or "Application installed".
    • Useful for tracking administrative actions or automatic tasks.

5. Location Tab

The Location tab has two subtabs:

  1. Current Location
    • Real-time device position on a map using device coordinates.
    • Shown via OpenStreetMap, useful for live tracking or recovery.

  2. Location History
    • Displays a list of past locations with timestamps and device coordinates.
    • Useful for:
      • Audit logs and compliance tracking
      • Monitoring movement of field staff or mobile assets
    • Uses on-device logic to optimize logging:
      • Location is only logged when significant movement or distance change is detected.
      • Prevents unnecessary battery drain and excessive data usage.
      • Ensures efficient and meaningful location tracking without constant polling.

6. Remote Control Tab

This tab allows real-time interaction with the device screen.


Sidebar Buttons (Left of Device Preview):

Icon Function
Enter fullscreen mode

Scroll up the device screen

Increase volume

Decrease volume

Power on/off

Screenshot

Rotate screen clockwise

Rotate screen counter-clockwise

Sidebar Buttons (Right of Device Preview):

Control Features Function
Chat Feature Send and receive messages to/from the device. This is useful for assisting users while guiding them live.
Screen Recorder Start, stop, and download remote screen recordings.
Slow Network Reduces quality to improve performance on low-bandwidth connections.
Scale to Fit Screen Toggles view scaling to fit your display.
Image Quality Adjust screen clarity for remote viewing.
Text Quality Sharpens or softens fonts and interface elements.
Secure Input Allows admins to securely input directly into inputs without the end user seeing what is being typed into the inputs. It is normally used for secure inputs such as passcodes, long sites, etc.