Android Edge Device Overview

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Key Benefits

• Centralized Visibility – Monitor hardware, software, location, and security status of all Android Edge devices from a single unified console.
• Granular Policy & Profile Control – Apply targeted configurations through assigned profiles to enforce security, app restrictions.
• Remote Support & Control – Troubleshoot devices instantly with remote screen access, messaging, file system visibility, and actions like reboot, lock, or wipe — without needing physical access.
  
  

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Core Management Areas

1. Overview Tab

In the Overview tab, you can view the complete device overview at a glance. This includes:

• Device Details: Model, manufacturer, serial number, IMEI, OS version (Android SDK 34), and battery level.
• Enrollment Info: Status, enrollment date, and last online timestamp.
• Fleet Path: Organizational assignment (e.g., Malaysia/Company - Springdel/Android/GMS).
• Agent Details: Agent version, agent status (On), and whether automatic updates are enabled.
• Security Info: Flags for encryption, passcode, USB debug, and security compliance.
• Hardware & Network: Total/available storage and memory, IP address, WiFi SSID, MAC address, and signal strength.
• Location: Last known coordinates in both degree and decimal format.
• Actions Menu: Perform remote actions like:
  • Device check-in
  • CSV bulk renaming
  • Cache clearing
  • Unenroll / remove / reboot / wipe / lock
  • Send message or add custom note
  • Lock/Unlock config and set static IP
    
    

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2. Applications Tab

In the Applications tab, you can view all apps currently installed on the device, including:

• Package ID and Label: Identifies the app (e.g., com.android.chrome – Chrome).
• Version & Latest Version Code: Current app version installed and latest available.
• App Size: Storage usage per app (e.g., Gmail: 103.69 MB).
• Managed Status: Indicates if Springdel is managing the app.
  
  

You can also take action on apps directly from this view. Follow these steps:

1. Select the application by checking the box next to the app you want to manage (e.g., com.android.chrome).
2. Choose an action by clicking the trash icon to uninstall the selected app, or click the clipboard icon to copy the package ID (e.g., com.android.chrome) for use in policies or scripts.
   
   

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3. Profiles Assigned Tab

The Profiles Assigned tab shows all configuration profiles linked to the device:

• Profile Name: E.g., Sales - Profile.
• Publish & Update Date: Tracks when it was created and last published.
• Version Tracking: Indicates whether the profile is on the latest version.
• Policies Included: Enforces restrictions and app settings pushed via MDM.
  
  

 

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4. Logs Tab

The Logs tab contains three important subtabs:

1. Device
   • Shows operational activity like "Forced check-in" or "Application installed".
   • Useful for tracking administrative actions or automatic tasks.
     
     
2. Installation
   • Displays logs related to app installation attempts.
   • Indicates status (Success, Fail) and provides metadata.
     
     
3. Request Response
   • Tracks command responses from the device (e.g., sync, app launch).
   • Shows HTTP-like response codes (200, 204, 404) and execution status.
   • Ideal for troubleshooting failed actions.
     
     

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5. Location Tab

The Location tab has two subtabs:

1. Current Location
   
   • Real-time device position on a map using device coordinates.
   • Shown via OpenStreetMap, useful for live tracking or recovery.
     
     
2. Location History
   
   • Displays a list of past locations with timestamps and device coordinates.

• • Useful for:
    
    • Audit logs and compliance tracking
    • Monitoring movement of field staff or mobile assets

• • Uses on-device logic to optimize logging:
    • Location is only logged when significant movement or distance change is detected.
    • Prevents unnecessary battery drain and excessive data usage.
    • Ensures efficient and meaningful location tracking without constant polling.
      
      

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6. Remote Control Tab

This tab allows real-time interaction with the device screen.

Sidebar Buttons (Left of Device Preview):

Icon	Function
	Enter fullscreen mode
	Scroll up the device screen
	Increase volume
	Decrease volume
	Power on/off
	Screenshot
	Rotate screen clockwise
	Rotate screen counter-clockwise

Sidebar Buttons (Right of Device Preview):

Control Features	Function
Chat Feature	Send and receive messages to/from the device. This is useful for assisting users while guiding them live.
Screen Recorder	Start, stop, and download remote screen recordings.
Slow Network	Reduces quality to improve performance on low-bandwidth connections.
Scale to Fit Screen	Toggles view scaling to fit your display.
Image Quality	Adjust screen clarity for remote viewing.
Text Quality	Sharpens or softens fonts and interface elements.
Secure Input	Allows admins to securely input directly into inputs without the end user seeing what is being typed into the inputs. It is normally used for secure inputs such as passcodes, long sites, etc.

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7. File Explorer Tab

The File Explorer tab allows you to access and manage files on the device remotely. You can navigate through the internal storage structure, upload or download content, and perform administrative tasks without needing physical access to the device.

To interact with any folder, simply hover over the folder and right-click to reveal the More Actions menu. From here, you can:

• Copy folder path – Instantly copy the full path to the folder (e.g. /storage/emulated/0/ExampleFileUpload).
• Create a new file – Add a blank file directly inside the selected folder.
• Rename – Change the folder name for clarity or organization.
• Create folder – Add a subfolder inside the selected directory.
• Delete – Remove the folder and its contents.

To upload files to a device, have the file ready on your desktop or local folder. Then, simply drag and drop the file into the appropriate folder on the device.

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8. Custom Data Values Tab

The Custom Data feature allows you to display business-specific information retrieved directly from the device:

• Your application writes a file (e.g., txt, settings.txt) to the device’s file system containing dynamic values.
• Springdel securely reads and extracts specific data from that file and displays it in the console.
• Common use cases include:
  • Tracking room status (e.g., Occupied or Vacant from row 105 in txt).
  • Monitoring app state (e.g., Running or Crashed from row 1 in txt).